PRIVACY POLICY

1. Introduction

Novations AGL (“we,” “us,” or “our”) develops the AGL 360 app (the “Service”), provided on a commercial basis. This Privacy Policy explains how we collect, use, and share your Personal Information when you use our Service. By using the Service, you agree to the terms set out herein. We use your information solely to provide and improve the Service, and we do not disclose it except as described below.

2. Collection and Use of Information

We may ask for certain personally identifiable information to deliver an enhanced user experience. All information collected is retained and used only as outlined in this policy. We may also use third-party services that collect identifying information.

3. Log Data

If the app experiences an error, we automatically collect Log Data. This may include details such as your device’s IP address, device name, operating system, app configuration at the time of use, timestamps, and usage statistics.

4. Location Data

Use of Location Information

Certain features of AGL 360, such as collecting and mapping AGL Meter data, rely on location information. With your explicit consent, we may collect and use your device’s precise location data solely for this feature.

Purpose and Use

Location data is used exclusively to support Service functionality. We do not use this data for advertising, marketing, or any unrelated purposes.

Storage and Retention

Location information is stored securely and retained only as long as necessary for the feature it supports.

Your Choices

You can disable location access at any time through your device settings. Note that disabling location may limit or disable certain features of the app.

5. Security

We use commercially reasonable measures to protect your Personal Information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our Service is not intended for use by children under age 13. We do not knowingly collect personal information from minors under 13. If we become aware that such information has been submitted, we delete it promptly. Parents or guardians who suspect their child has shared personal information with us should contact us immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Please review this page periodically. We will post the updated policy here and note that changes are effective immediately upon posting. (Policy has been effective since May 2020.)

8. Contact Us

If you have questions or suggestions about this Privacy Policy, please contact us at info@novations-agl.com